Prepare 3313 Question Answers Free Update With 100% Exam Passing Guarantee [Q16-Q33]

Rate this post

Prepare 3313 Question Answers Free Update With 100% Exam Passing Guarantee [2022]

Dumps Real Avaya 3313 Exam Questions [Updated 2022]

Avaya 3313 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe component relationships and interactions in a SIP-based AACC solution
Topic 2	Explain how to perform upgrades to a SIP enabled Avaya Aura Contact Center

NO.16 Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)

AAMS Sip message logs

CCMS_ASM

CCMS_SGM_SipMessages

11S Access logs

NO.17 You want to install the Service Packs on Avaya Aura Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?

Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.

Copy all Service Pack files to D:AvayaservicePacks and then start the Contact Center Patch Manager.
The new Service Packs will be automatically detected and offered for installation.

Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.

Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.

NO.18 The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID.
Which three types of report output does Avaya Grep generate? (Choose three.)

Sip Sequence Report

Summary Report

Call Properties Report

Summary Log file

Event Report

NO.19 A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site’s network administrator’s network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA.
What is the overall cause of this problem and how should you correct it?

Domain group policies are preventing the local IUSR_SWC account from accessing files and directories required by CCM You must grant the appropriate permissions for those files and directories to the local IUSR_SWC account.

Domain group policies are not allowing CCMA services to run with the IUSR_SWC local account credentials. You must recreate the IUSR_SWC account as a domain account with local administrator privileges, and configure all CCMA services to run with the credentials of the dom. IUSR_SWC account.

Domain group policies have removed the local IUSR_SWC account from the local Administrators group. You must add the local IUSR_SWC account to the local Administrators group.

A CCMA server that is part of a workgroup cannot be joined to a domain after installation. You must reinstall the CCMA software while the server is joined to the domain.

NO.20 The C:WINDOWSsystem32driversetchosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file.
What should you do next to completely resolve the issue?

Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.

Reboot the CCMS server.

Use the windows services utility to restart the MAS Configuration manager services.

Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.

NO.21 A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?

Contact Summary

Configuration

Agent Performance

Call-by-Call

NO.22 When troubleshooting a stand-alone Avaya Aura Media Server (AAMS) issues, you may need to use packet capture tools to view the data messages being sent to and from the various system components.
Which tool can you use to capture packets and display a detailed view of the packet data?

Wireshark

Tcpdump

Avaya Grep

Pscan

NO.23 On the Avaya Aura Contact Center (AACC) server, under Apps > Certificate Manager > Security Configuration, the web Services Security Level is currently set to Security On.
Which three applications will utilize HTTPS-secured connections for inbound and outbound network communication? (Choose three.)

Agent Desktop

Database Webadmin

Outbound Campaign Management Tool

Contact Center Multimedia (CCMM) Administration

NO.24 Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)

All SIP signaling and RTP streams will go to the Active server.

The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.

Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.

All SIP signalingand RTP streams will go to the active and standby server.

NO.25 Which Contact Center Multimedia utility is used to view multimedia contacts listed by the type of contact (e.g.
Email, IM, Outbound, Web Chat, and etc.)?

CCMA > Multimedia

Multimedia Dashboard

Multimedia Administrator

CCMM Database Logging

NO.26 If web Services Security is enabled, which three issues will you see unless the correct certificates have been imported to relevant machines? (Choose three.)

Certificate warning messages when browsing CCMA

TLS Link between AACC and AES IS disconnected

Avaya Agent Desktop (AAD) does not launch successfully

TLS Link between AACC and CM disconnected

NO.27 Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?

AML

H.323

SIP

TLS

NO.28 The Call-by-Call report identifies what happens to a call from the time it enters the system, until it leaves Contact Center control. The report is an event report that traces and records the events of each call.
Which three statements regarding the Call by-Call report are true? (Choose three.)

If a call is queued and an announcement is played, the event will be included in the event column.

The Call-by-Call report can include several reporting intervals.

You can enable Call-by-Call statistics for reports on a per application basis.

The Call ID is the identifier that ties alt information together to produce the complete record for each call.

NO.29 The SIP CTI link between a SIP-enabled Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communication commonly aim to achieve? (Choose three.)

Authorization

Public Key

Confidentiality

Integrity

Private Key

NO.30 Avaya Agent Desktop (AAD) is not displaying any Communication Control Toolkit (CCT) resource.
From CCT Administration, what three checks would you make for CCT configuration issues? (Choose three.)

Verify that the DNs configured on the telephone are configured as addresses in CCT.

Verify that the domain account has at least one address assigned in CCT.

Verify that the domain account AAD is running under is configured in CCT.

Verify that the CDNs configured on the telephone are configured as addresses in CCT.

NO.31 In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?

SIP Proxy Server

SIP Gateway Manager

SIP Computer Telephony Integration (CTI)

SIP Redirect Server

NO.32 Trace Control is utility used to manager traces for the Contact Center servers.
Which three statements regarding for the Trace Control Utility are true? (Choose three.)

The functionality of the Trace Control Utility is split between separate menu tabs for each installed Contact Center application.

Logging is controlled with the trace Control Utility.

The Trace Control Utility provides the ability to save trace settings in a .doc format.

The Trace Control Utility can be accessed from windows > Apps > TraceControl.

NO.33 On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?

F:AvayaContactCenterLogsCCMSSGMSipMessages0.log

D:AvayaLogsCCMSSGMSipMessages0.log

C:AvayaLogsCCMSSipMessages0.log

D:AvayaLogsCCMSCCMS_SGM_SipMessages0.log

3313 Exam Dumps, 3313 Practice Test Questions: https://www.prepawaytest.com/AVAYA/3313-practice-exam-dumps.html

Avaya 3313 Exam Syllabus Topics:

Leave a Reply Cancel reply