[Full-Version] 2022 New CIS-ITSM Actual Exam Dumps, ServiceNow Practice Test [Q248-Q270]

QUESTION 248
Best Practices for using service catalog categories include _____________.

QUESTION 249
Which of the following is NOT a valid option in the Type field in the Catalog Client Script form?

QUESTION 250
What is the purpose of “Search As” field in the contextual search table configuration?

QUESTION 251
What Knowledge Management capability allows users to ask and answer questions amongst peers within a Knowledge Base?

QUESTION 252

Consider the Apex controller above, that is called from a Lightning Aura Component.
What is wrong with it?

QUESTION 253
Which of the following are valid values in the “Action Type” field of the Inbound Email Action? (Choose two.)

QUESTION 254
Change management uses the workflow engine by default to _____________. (Choose three.)

QUESTION 255
Which of the following columns get copied from the incident when creating a problem according to the OOTB implementation? (Choose all that apply.)

QUESTION 256
Which process role is responsible for the smooth operation of the Change Management process within an organization?

QUESTION 257
Which of the following is NOT a feature provided by Knowledge Management OOTB?

QUESTION 258
Which of the following statements is true regarding incident categorization driven by configuration item?

QUESTION 259
A developer is writing a Visualforce page that queries accounts in the system and presents a data table with the results. The users want to be able to filter the results based on up to five fields. However, the users want to pick the five fields to use as filter fields when they run the page.
Which feature of Apex code is required to facilitate this solution?

QUESTION 260
In the baseline instance, which of the following views are available for incidents? (Choose three.)

QUESTION 261
Which of the following functions is NOT enabled by the Change advisory board (CAB) workbench?

QUESTION 262
Technical configuration items extend the Base Configuration Item table.

QUESTION 263
Which of the following roles can delete a CAB definition?

QUESTION 264
Technical consultant should participate in requirements workshop(s) and should encourage customizing ServiceNow OOTB processes in order to align with the organizations current processes.

QUESTION 265
In Problem Management, when the State of a Problem changes to Closed/Resolved, what updates are made to the associated Incidents?
(Assume associated Incidents have a State of On Hold and On Hold Reason of Awaiting Problem.)

QUESTION 266
The Close Incident button doesn’t appear for itil users.

QUESTION 267
Once the “Request Approval” button is clicked in the normal change form, approval requests are sent to all members of the “CAB Approval” group.

QUESTION 268
Which of the following are valid ways to change a problem’s state to Closed? (Choose all that apply.)

QUESTION 269
Which three types of prices can the system administrator set for an organization’s products? (Choose three.)

QUESTION 270
g_scratchpad CANNOT be used in catalog items.