[2023] New TVB-201 exam dumps Use Updated Salesforce Exam [Q39-Q56]

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[2023] New TVB-201 exam dumps Use Updated Salesforce Exam

Verified TVB-201 Dumps Q&As – TVB-201 Test Engine with Correct Answers

Salesforce TVB-201 Exam Syllabus Topics:

Topic Details
Topic 1
  • Chatter Administration
  • Service Cloud Essentials
Topic 2
  • Create a Process for Support Cases
  • Data Management & Reporting
Topic 3
  • Knowledge Basics for LEX
  • Formulas & Validation
Topic 4
  • Quick Start Process Project
  • Accounts and Contacts
Topic 5
  • Salesforce Mobile App Customization
  • Leads and Opportunities
Topic 6
  • Salesforce Platform Basics
  • Company-Wide Org Settings

 

NO.39 An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?

 
 
 
 

NO.40 New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?

 
 
 
 

NO.41 The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several
fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers

 
 
 
 

NO.42 The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.
What will the administrator find when troubleshooting this issue?

 
 
 
 

NO.43 Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers

 
 
 
 

NO.44 The Administrator at Cloud Kicks need to automatically route support cases, regardless of
how they are created, to a queue based on case priority.
What tool should the administrator use?

 
 
 
 

NO.45 At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers

 
 
 
 

NO.46 Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?

 
 
 
 

NO.47 Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet this requirement?

 
 
 
 

NO.48 Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?

 
 
 
 

NO.49 Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product’s two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?

 
 
 
 

NO.50 The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get
transferred to the appropriate service representative within 5 hours. VIP Customers have access to
support 24 hours a day.
How should this be configured?

 
 
 
 

NO.51 Ursa Major Solar wants to upload 10,000 Campaigns to Salesforce.
Which tool should the administrator utilize to accomplish this task?

 
 
 
 

NO.52 The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with Issues. This screen should be visible from cases.
How should the screen flow be distributed?

 
 
 
 

NO.53 The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers

 
 
 
 

NO.54 Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request.
This action, however, does not always occur. Sales reps do not always populate all fields correctly.
Which two tools should be used to remove permissions from Sales to create these records and automate record creation? Choose 2 answers

 
 
 
 

NO.55 The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What could cause this issue?

 
 
 
 

NO.56 The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an
Opportunity. The administrator attempted the same edit without receiving an error.
How can the administrator validate the error the user is receiving?

 
 
 
 

Pass Your TVB-201 Dumps as PDF Updated on 2023 With 248 Questions: https://www.prepawaytest.com/Salesforce/TVB-201-practice-exam-dumps.html

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