UPDATED [Jan 25, 2024] Pass Certified Product Support Specialist - SAP Commerce Cloud Exam with Latest Questions [Q15-Q35]

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UPDATED [Jan 25, 2024] Pass Certified Product Support Specialist – SAP Commerce Cloud Exam with Latest Questions

E-C4HYCP-12 Exam Practice Questions prepared by SAP Professionals

SAP E-C4HYCP-12 certification exam is intended for product support specialists, consultants, and developers who want to validate their skills in providing support for SAP Commerce Cloud. Certified Product Support Specialist – SAP Commerce Cloud certification exam is ideal for professionals who work with SAP Commerce Cloud and want to advance their careers. The SAP E-C4HYCP-12 certification exam is also suitable for individuals who want to demonstrate their expertise in SAP Commerce Cloud product support to potential employers.

Q15. You enable the automatic reset in the Backoffice Framework configuration.When is the reset triggered?Note: There are 2 correct answers to this question.

After the next compilation

After you logout

On the next server startup

After you login again

Q16. How do you configure SAP Commerce cluster settings?Note: There are 2 correct answers to this question.

Specify exactly the same cluster settings for each node in the
%HYBRIS_BIN%/config/local.properties file.

Specify the cluster settings in the %HYBRIS_BIN%/config/local.properties file for each cluster node.

Set the cluster.node.autodiscovery to True in order to enable cluster ID autodiscovery.

Specify the cluster settings of each cluster node in the
%HYBRIS_BIN%/config/tomcat/conf/server.xml file.

Q17. What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.

Test the issue on the customer’s SAP Commerce installation.

Document the complete technical environment information of the system where the incident occurred to provide to SAP.

Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.

Tell the customer that the reported problem will be fixed in a future patch release.

Q18. A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

The new item has been added without specifying a deployment table.

The new item type will be created after a system update.

The new deployment table has been added without specifying a new item.

The Java class associated to the new item is missing.

Q19. When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

Sync Media dump files

Database dump files

localextensions.xml file

JDBC log files

local.properties file

Q20. SAP Commerce receives a Java OOM (out of memory) exception.What should you do first?Note: There are 2 correct answers to this question.

Analyze the gc.log file for object allocation.

Take a Java heap dump when the issue is detected.

Analyze the access.log file for frequent requests.

Increase the memory size.

Q21. What are the recommended tools to enable JDBC logs in SAP Commerce?Note: There are 3 correct answers to this question.

Configuration properties file

ImpEx

Backoffice Administration Cockpit

SAP Commerce Administration Console

Java code

Q22. A customer reports an error and provides the following snippet of a log file:INFO | jvm 1 | srvmain
| 2013/11/15 21:36:38.829 | ERROR [ImpExWorker<1/4>] (000000RS-ImpEx-Import) [MultiThreadedImpExImportReader] line 11 at main script: worker 1 got error com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint
‘PK 3819157796645776366’. Cannot insert duplicate key in object ‘dbo.users’. The duplicate key value is (8796126019588).INFO | jvm 1 | srvmain | 2013/11/15 21:36:38.876 | de.hybris.platform.jalo.JaloSystemException: com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint ‘PK 3819157796645776366’. Cannot insert duplicate key in object ‘dbo.users’. The duplicate key value is (8796126019588).[HY–1]What could be the root cause of the error?Note: There are 2 correct answers to this question.

The current PK sequence value is corrupt.

A primary key is used in the database instead of a unique index.

SAP Commerce verifies that the key is NOT unique and reports an exception.

The database engine verifies that the key is NOT unique and reports an exception

Q23. How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

Switch off relations ordering to improve the performance of the import and the synchronization.

Avoid using the lazy-loading mechanism when coding in the development phase.

Schedule a regular cleanup of the props table.

Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.

Q24. You see the following entry in the thread dumps while analyzing a system’s performance:ajp-8019- 43″ nid=183 state=WAITING – waiting on <0x515a41f6> (a org.apache.tomcat.util.net.JIoEndpoint$Worker) – locked <0x515a41f6> (a org.apache.tomcat.util.net.JioEndpoint$Worker)at java.lang.Object.wait(Native Method)at java.lang.Object.wait(Object.java :485)at org.apache.tomcat.util.net.JioEndpoint$Worker.await(JioEndpoint.java :471)at org.apache.tomcat.util.net.JioEndpoint$Worker.run(JioEndpoint.java :497)at java.lang.Thread.run(Thread.java:662)Locked synchronizers: count = 0 How do you interpret this thread dump?

The Tomcat AJP parameter maxThreads is too small to handle simultaneous requests.

The JVM option maxAJPThreads is too small to handle simultaneous requests.

The thread is waiting for an incoming connection.

The system is about to crash because the thread is blocked and cannot perform its job.

Q25. What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?Note: There are 3 correct answers to this question.

Modify the existing bean definition with the new service.

Add a new bean definition with a new ID for the new service.

Implement a new custom service by extending the existing service.

Override the alias of the original bean definition.

Replace all injections with a new ID for the new service.

Q26. A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log:
What would you advise the customer to do to avoid this happening again?

Configure the auto reconnect property in the JDBC properties to reconnect to the database automatically.

Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors.

Increase the number of connections in the pool if the current number is NOT sufficient.

Fix the missing links between related items in the catalog.

Q27. What must you configure when you use the iFlow?Note: There are 2 correct answers to this question.

Set iFlow authentication type to certificate-based.

Set the receiver address setting and proxy type setting of the iFlow.

Assign the AuthGroup.IntegrationDeveloper role to the SAP Commerce user.

Assign the AuthGroup.IntegrationDeveloper role to the SAP Cloud Integration tenant.

Q28. What does SAP Commerce Cloud, context-driven services capture?Note: There are 3 correct answers to this question.

Data replication events

Outgoing requests from SAP Commerce to external services

Click events, order events, and address book event updates

Quantity updates in the shopping cart

All customer interactions and behaviors

Q29. What are the recommended tools to enable JDBC logs in SAP Commerce?Note: There are 3 correct answers to this question.

Configuration properties file

ImpEx

Backoffice Administration Cockpit

SAP Commerce Administration Console

Java code

Q30. A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log:
What would you advise the customer to do to avoid this happening again?

Configure the auto reconnect property in the JDBC properties to reconnect to the database automatically.

Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors.

Increase the number of connections in the pool if the current number is NOT sufficient.

Fix the missing links between related items in the catalog.

Q31. Which properties can you set to use Service Layer Direct?Note: There are 2 correct answers to this question.

Set persistence.legacy.mode to False in core-spring.xml.

Set the sld.enabled modifier to True in the ImpEx file.

Set persistence.legacy.mode to False in the local.properties.

Set persistence.legacy.mode and servicelayer.prefetch to False All in the local.properties.

Q32. You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?

SAP Commerce Backoffice|SAP Cloud Integration Web UI

SAP BTP cockpit|SAP Cloud Integration Web UI

SAP Commerce Backoffice|Administration Console

SAP BTP cockpit|SAP Commerce Backoffice

Q33. Which of the following does Product Support consider to be a workaround?Note: There are 2 correct answers to this question.

The support engineer provides guidelines on how to implement and configure a custom Spring bean overriding the default behavior in SAP Commerce.

The support engineer provides an alternative solution that resolves at least the basic processes of the affected feature.

The support engineer provides the customer with the official SAP Commerce patch that includes the fix.

The support engineer provides guidelines on how to modify the code of the affected feature.

Q34. How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

Switch off relations ordering to improve the performance of the import and the synchronization.

Avoid using the lazy-loading mechanism when coding in the development phase.

Schedule a regular cleanup of the props table.

Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.

Q35. You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?

SAP Commerce Backoffice|SAP Cloud Integration Web UI

SAP BTP cockpit|SAP Cloud Integration Web UI

SAP Commerce Backoffice|Administration Console

SAP BTP cockpit|SAP Commerce Backoffice

E-C4HYCP-12 Exam Practice Materials Collection: https://www.prepawaytest.com/SAP/E-C4HYCP-12-practice-exam-dumps.html

UPDATED [Jan 25, 2024] Pass Certified Product Support Specialist – SAP Commerce Cloud Exam with Latest Questions [Q15-Q35]

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