[Jul-2022] C-C4H520-02 Exam Dumps – Free Demo & 365 Day Updates [Q43-Q62]

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[Jul-2022] C-C4H520-02 Exam Dumps – Free Demo & 365 Day Updates

Free Sales Ending Soon – Use Real C-C4H520-02 PDF Questions

Q43. Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.

BackOffice Administrator

Field Coordinator

Service Engineer

End Customer

Q44. What object corresponds to the service call in ERP? Choose the correct answer.

Sales Order

Service Order

Service Contract

Quotation

Q45. Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Can define color coding

Can be used for field validation expressions

Able to display custom translations

Used to display: hide, sort and group fields

Can only be defined for mobile screens.

Q46. What is the first step a technician needs to take to add aSmartform with in SAP Field Service Management Mobile App. Choose the correct answer.

Select a Template

Select a record from the linked object

Select a linked object

Select whether is mandatory

Q47. What options does a technician have to record travel time against an activity in the SAP field service Management mobile app? Note: There are 3 correct answers to this question.

From the Effort menu by selecting the activity object type

From the activity record after the workflow steps is set to finished

From the Equipment menu after checkout

From the activity menu by creating a manual entry

From the Homepage menu by creating a manual entry

Q48. As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

Worktime pattern

Booked assignments

Missing Skills

Availability Status

Q49. What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.

QR code scanning helps you to easily identify the affected Appliance

Interactive Dialogue using AI chatbot allows for No touch service scenarios

Smart forms help you structure your service processes

Online capabilities help you to capture electronic signatures

Q50. You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

You must have Auto-release of assignments

You must have moment-sets defined equipment

You must have business rules configured

You must have a portal user account

You must have Equipment records against your account

Q51. What can you select creating a dashboard report? Note: There are 3 correct answers to this question.

Sample Chart

Chart Type

Chart Title

Chart Category

Visualization Type

Q52. As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

You apply Company level settings to aspecific database

You apply Company level settings to all databases

You apply account level settings to All databases

You apply account level settings to a specific database

Q53. You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.

Use a checklist

Use a workflow

Use a Business Rule

Use a Filter

Q54. How does the integration scenario with S/4HANA look like? Choose the correct answer.

Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app

Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app

Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app

Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app

Q55. How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.

By adopting your workforce to accommodate for workers shifting perspectives

By giving service technicians the ability to register for upcoming certifications

By helping Employees learn more about next generation technologies

By giving service technicians the ability to schedule the additional training

Q56. Which object corresponds to service call in C4C? Choose the correct answer.

Ticket

Sales Order

Service Request

Ibase

Q57. What format is used for API Exchange? Choose the correct answer.

HTML

XML

XSD

JSON

Q58. In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

High Touch

No Touch

Video Chat

E-mail Interaction

Q59. You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.

A planned can create service calls with reserved materials from an integrated ERP system

You can approve consumed reserved materials in Time and Material Journal

You can plan and reserve materials in both Web and Mobile applications

The system will update the Inventory count of reserved materials in standalone scenario.

Q60. Which of the following statements are correct? Note: There are 2 correct answers to this question.

Company specific configuration is applied to one database

Company specific configuration is applied to all databases

Account specific configuration is applied to one database

Account specific configuration is applied to all databases

Q61. How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

Automatically Via the cloud connector from an SAP ERP On-premise system

Manually in the Web Application with in the master data

Automatically when submitting a new service call from the Self-Service Portal

Automatically via the cloud connector from an SAP CRM on-premise system

Manually in Web Application within Planning and dispatching

Q62. Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

Monitor the Execution Stage

Record the Progress of the Incident

Assign parts to the incident

Record the incident via the website

Scan a QR Code

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