Guaranteed High Marks with Updated & Real GCP-GC-IMP Dumps pdf Free Updates [Q31-Q54]

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Guaranteed High Marks with Updated & Real GCP-GC-IMP Dumps pdf Free Updates

PASS RATE GCP-GC GCP-GC-IMP Certified Exam DUMP

NO.31 If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

NO.32 What type of trunk would you create to connect to an AudioCodes Mediant gateway?

External trunk

Network interface trunk

WebRTC phone trunk

SIP phone trunk

NO.33 Which of the following statements are true? (Choose two.)

You can view both protocol and media capture logs.

You cannot view either type of log file.

You can view protocol capture logs but not media capture logs.

Media capture logs can be read only with the support of customer care.

NO.34 You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

Activity

Chat Icon

Documents

Admin

NO.35 Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

Availability

SIP Access Control

Outbound

Calling

NO.36 You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone’s settings in Genesys Cloud to a physical phone?

The phone model

The Base Settings

The phone name

The Hardware ID (MAC address)

NO.37 How many categories of routing are there in a Call Route under the Call Routing page?

NO.38 You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

Other participants must also click on the Open video call icon.

All participants must click on the Join button in the video chat view.

All participants, except the initiator, must click on the Join button in the chat view.

Participants automatically placed in the video chat when clicking on the chat room.

NO.39 Which architectural approach is used to develop a single application as a suite of small services?

Monolithic Architecture

Microservices Architecture

Genesys Cloud Salesforce Architecture

Single Core Architecture

NO.40 Which statement is true regarding chat rooms in Genesys Cloud?

Notifications can be turned off per room.

There is a maximum of 50 users to a room.

You must have the room_user permission to use rooms.

Administrators assign people to rooms.

NO.41 Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

Public Interface Services

Core Services

Communication Services

Application Services

NO.42 How many types of groups are there by default?

NO.43 You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn’t. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

Resend the invite.

Add John to Genesys Cloud again so that a new invitation will be generated.

Submit a ticket to Genesys Cloud support.

Reset John’s password and let him know the password to log in with.

Tell John to be patient and wait for the email to arrive.

NO.44 Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

Genesys Cloud 1

Genesys Cloud 2

Genesys Cloud 3

Genesys Cloud 4

NO.45 Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.

The education information can be verified against the human resources database.

The profile information can be used to keep LinkedIn information updated.

When employees have free time, they can review biographies of their peers.

NO.46 Select all the sections for the standard profile page. (Choose five.)

General

Relationships

Contact

Contact Information

Skills & Certifications

Languages

NO.47 If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

NO.48 When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces – WAN and Port 2?

It should be connected to a different network segment that has access to your company intranet.

It should be connected to a network segment that has outbound access to the public Internet.

It should be connected to the same network segment that the Bridge server is on.

NO.49 Calling Name and Address can be overridden.

True

False

NO.50 What are two methods for creating a conference call in Genesys Cloud?

With multiple active calls, click and drag an unselected call onto the previously selected call details.

Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

Click the Conference button in Genesys Cloud’s directory then enter the names or phone numbers of the attendees

Have all attendees call you. When all calls are active, click the Start Conference button.

NO.51 What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

Managed IP Phones

IP Phone Templates

Base Settings

Default Station configuration

NO.52 You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Workspaces

People

Queues

Groups

NO.53 Which button would you click to mute yourself when on a call?

Microphone

Vertical bars

Dialpad

Drop-down arrow

Phone with down arrow

NO.54 Instant messaging costs are significantly less than long-distance phone conversations.

True

False

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