100% Updated ServiceNow CIS-HR Enterprise PDF Dumps [Q11-Q28]

100% Updated ServiceNow CIS-HR Enterprise PDF Dumps

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CIS-HR Certification Application Process

Please note that you must have at least 3 years of professional experience in the IT industry to be eligible to apply. ServiceNow will validate your Professional Experience History upon submission of your application.
The Business Continuity exam is worth 10 percent of the total CIS-HR certificate. This exam a candidate’s knowledge and skills related to Business Continuity activities. The job roles that are supported by this certification include the following:

The Change Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate’s knowledge and skills related to Change Management activities. The job roles that are supported by this certification include the following: The Service Delivery exam is worth 30 percent of the total CIS-HR certificate. This exam a candidate’s knowledge and skills related to Service Delivery activities. The job roles that are supported by this certification include the following: The Knowledge Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate’s knowledge and skills related to Knowledge Management activities.

NO.11 When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

 Form [sys_ui_form]

 Metric Result [asmt_metric_result]

 Question Answer [question_answer]

 HR Case [sn_hr_core_case]

NO.12 When does the HR Template populate information on the HR Case form?

 When the Opened for person is selected

 When the Assignment group is selected.

 When the HR Case Type is selected.

 When the HR service is selected on the HR Case Creation form.

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-case-template.html

NO.13 Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

 Both are required.

 Only HR Profile table is required in HR.

 Neither are required.

 Only the User table is required in HR.

NO.14 What is used to create a link on an HR Case form that accesses information outside the application?

 HR Service

 Link Generator

 Restricted Caller Access

 COE Configuration

Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/HRLinkGenerator.html

NO.15 Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?

 COE Properties

 COE ACL Configuration

 Access Policies

 COE Policy groups

Explanation/Reference:

NO.16 What is the minimum role required to access the HR Properties module?

 HR Manager [sn_hr_core.manager]

 LE Admin [sn_hr_le.admin]

 Admin [admin]

 HR Admin [sn_hr_core.admin]

Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/t_HRProperties.html

NO.17 Which of the following are examples of HR application scopes? (Choose four.)

 Human Resources: COE

 Human Resources: Core

 Human Resources: Knowledge

 Human Resources: Integrations

 Human Resources: Lifecycle Events

 Human Resources: Global

 Human Resources: Service Portal

NO.18 HR Profiles may be created for multiple employees using conditions and criteria in which module?

 Create Human Resources Profile

 Create new Case

 Generate HR Profiles

 Bulk Cases

NO.19 If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

 Drastic

 Low

 Major

 Nominal

NO.20 What are the major HR Service Catalog components? (Choose four.)

 HR Template

 Assignment Group

 HR Catalog Item

 Matching Rule

 Record Producer

 HR Service

 HR Profile

NO.21 If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

 read and contribute articles

 read articles, but not contribute

 can neither read nor contribute articles

 contribute, but not read articles

NO.22 HR Profiles may be created for multiple employees using conditions and criteria in which module?

 Create Human Resources Profile

 Create new Case

 Generate HR Profiles

 Bulk Cases

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_GenHRProfile.html

NO.23 A user with only the HR Admin [sn_hr_core.admin] role can save and modify which copies of existing reports?

 All

 Global

 Group

 Personal

NO.24 What kinds of records can be created using HR Service Activities? (Choose two.)

 Workflows

 Tasks

 HR Templates

 Approvals

Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/configure-hr-service.html

NO.25 When creating a PDF Document Template, where does the list of Document Revisions come from?

 From Managed Documents

 From Document Templates

 From Knowledge Articles

 From System Documents

NO.26 What does ServiceNow now call the HR application?

 HRDS – HR Deliver Service

 HRSM – HR Service Management

 HRMS – HR Management System

 HRSD – HR Service Delivery

NO.27 What is the primary purpose of HR Topic Categories?

 They group common HR Services.

 They group common HR templates.

 They group common HR employees.

 They group common HR Catalog Items.

Explanation/Reference: https://docs.servicenow.com/bundle/jakarta-hr-service-delivery/page/product/human-resources/ reference/r_HRCaseCategories.html

NO.28 An HR Admin without the System Admin role can do what? (Choose three.)

 Grant roles to users or groups

 Modify the HR Administration > Properties

 Reset user passwords

 Create HR Criteria

 Configure business rules

 Add users to groups

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Certification Path of CIS-HR Exam

The Full CIS-HR certification requires the completion of 3 exams. Once you have passed all 3 exams, you will be CIS-HRC certified.

CIS-HR Certification Knowledge & Knowledge Direction

Knowledge and knowledge direction are two different categories that relate to the same capabilities. The knowledge category involves your technical skills, while the knowledge direction category reflects your ability to gain new or improve existing knowledge. This mix of knowledge and direction ensures that you will have the know-how to manage change within your company and prepare for changes in your own skillsets.

The CIS-HR Certification provides an opportunity for you to understand and follow the technological developments of the software service management industry. It offers prospective certification candidates an opportunity to explore both individual and team skills needed to successfully participate in their chosen industry. The CIS-HR Certification is designed to meet the needs of those who are interested in learning about the emerging applications, technologies, trends, and concepts that are shaping today’s technology arena.

ServiceNow CIS-HR Official Cert Guide PDF: https://www.prepawaytest.com/ServiceNow/CIS-HR-practice-exam-dumps.html